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I bought a
wind shield from cruiser customizer. The "chopped" from National
researched on the internet on which screen to buy I found that they had the
best product to fit my bike a Suzuki Boulevard C50. If you read the testimonies
on there website : What Our Customers Say About SwitchBlade® Windshields
You will find nothing else than positive reactions. There is even someone with
same hight I am and it says the following:
"When you recently came out with
your SwitchBlade Chopped™ windshield, my husband thought it would be worth a
try. He was right!" Due to the fact that my husband is only 5' 5"
tall, your largest windshield was not really an option for us. The new Chopped
windshield is exactly level and even with the tip of his nose and he feels
totally comfortable when riding. "I have also noticed a difference when we
ride together. Even at ninety miles per hour, it is stable, and there is very little
buffeting behind the windshield!"
The gentleman who took our order over the phone was very nice and he did not
lie when he said we would enjoy our purchase.
What a bulls**t! Sorry for the language but I'm totally disappointed about
being falsely informed. This client could be genuine and be completely happy
but I'm sure they must get a lot of reaction as from me by people totally
I did not find on any of the windshield sites an explanation that buffeting
could occur. In-fact I had never realised that this could occur. I just thought
that I was going to get a screen taken the pressure of my chest and flying the
bugs over my head. When I received the shield I went for a test drive and found
that I could not read any signs and the line on the roads where triple! As soon
as I came home I looked it up on the internet as I was wondering what was
happening. And there the answer was......Buffeting!
I have been reading about it all
weekend. I was shaking my head as I was getting more info by the minute and my
wife, who could see I was very disappointed with my $400 spend on what was
supposed to be the ultimate under the screens from national cycle, said
"you write them and ask them for help"
I have experimented with it and placed card board where I thought it would
help. I took some photos and did several test drives. I did send these photos
to firstname.lastname@example.org and after telling them that I found there product
very well put to gather and looks smashing I followed questioning them about
the buffeting experience I have. Now I have been told (and you find from a lot
of advice on the net that this will help to reduce the buffeting) by a sales
person from national cycle I have to install "Lowers"
I have never found anything mentioned about this on there website. And to be
honest they should make us as customers aware of this. If you look at pictures
of cruiser bikes fitted with a shield they most of the time have lowers fitted.
Another cost on top of your mounting brackets and shield of another $130 plus
postage of $30 to Australia.
I also found info about a "lip" from Laminar. This product will
offcourse redirects the wind and if you push it higher than your screen fitted
it will offcourse reduce the problem further. It will reduce your vision (but
there is no mention of that!) This shield is another $85 + postage. There is a
product you stick on your helmet $15 Plus postage. You can buy a new helmet or
just wear a half helmet. Wear goggles instead of sun glasses. or buy a whole
new higher screen (to high) and cut it down a bit yourself till you find the
hight just right.
So to have a windscreen it will cost you dearly, about $700 all up. That's
my conclusion. I wish I never bought one.
To continue my experience with national cycle personnel. I told them that I also
found by experimenting that a piece of cardboard stuck over the lamp did help
some as well. The sales man told me they did not have a part to fit that. I
reacted to his email and at the end I mentioned
David I have only found out about the
buffeting after I installed the screen. I do feel that as a consumer I should
have been informed about this issue before I bought the wind screen. There is
no information on the buy website about this problem. Of course they want to
sell but in all fairness I should have known about a need to purchase lowers.
I found that just about everyone that has a tall screen fitted (cruisers) need
I now have to get lowers send up separately which means extra cost for postage
but also another 5 weeks before they will arrive at my doorstep.
also feel that there is obliviously a design problem with these screens.
I can't understand that I have to get a piece of plastic made up to fit behind
the screen to reduce a problem by 50% while a company that has been in business
for so long and must have wind tunnels haven't addressed this problem.
After this mail I did not hear back from him! Great isn't it? As soon as you
are critical they don't respond any more, so much for good sales people as was
stated under their "statement section on the website".
My point is this. We as customers should not just discus how we can resolve
these kind of problems but make suppliers as "cruiser customizer" (who
have so many videos, even about cutting your screen) and "national
cycle" aware that they can't hold back info that could reduce there sales!
They are spoiled as we are spending big dollars on aftermath parts that are
basically crap, don't fit properly, not polished properly, or have a design
defect. National cycle who is designing wind shields for over 30 years send us
products that are designed incorrectly. They
must have wind tunnels ....don't they? When you put a cruiser with a screen
fitted they should be able with some smoke and fans to determine that they need
another piece of screen at the top in front of the screen and a small piece
behind the screen at the bottom? Than they produce it and show it and we can
decide if we want it or not!
Speak up you fellow customers....let them now what your unhappy with and
don't hide it!